Care Instructions

Shedding is Normal. Yes, you read it right. Hand-tufted rugs may experience shedding during the initial weeks due to freshly trimmed fibers.
You don’t need to wash them often.

Avoid machine washing/washing the rugs at home as it may degrade the quality of the wool and damage the backing.

Send it to carpet cleaning professionals who will handle the product perfectly for you once in a year only if necessary.

Just vacuum/dust it once or twice a week. Regularly in the first 2 weeks as it's freshly made.

Dust it regularly just to make sure the wool that sheds is taken care of or use a lint roller to clean the dust settled over it.

Limit the rug's continuous and direct exposure to sunlight.
Periodically rotate your rug to ensure even wear and extend its lifespan.
Do not use sharp objects for scrubbing the rug, be gentle in your cleaning approach.

If any spills occur, blot the liquid with a paper towel or absorbent cloth without rubbing or scrubbing to prevent staining.
For thorough cleaning, seek professional assistance from a specialist carpet cleaner.

Additionally, when a new rug is delivered, it may show creases from being folded during shipping. Not to worry, as these creases will naturally disappear when the rug is laid flat for some time. To expedite the process, you can roll the rug with the pile facing outwards.

New rugs may emit a smell initially, which is a result of packing materials and the rug being enclosed during transit. This scent typically dissipates within 24 hours if the rug is laid out in a well-ventilated area or under direct sunlight.
At times, slight color variations (5-10%) may occur in handmade rugs due to different dye lots, resulting in a subtle difference from the samples.
Use rubber or silicone protectors under furniture legs if placing them on the rug to prevent damage.


Tips for Storing Rugs Safely:

Before storing, it's ideal to wrap your rug in either plastic or fabric to protect it.

Instead of folding, roll the rug with the front side facing outwards. After rolling, cover it with a cloth to ensure further protection.

Keep the rolled rug in a dry area with good air circulation. Regularly cleaning the storage space can help deter bugs and insects.

Refrain from placing any heavy items on your stored rug, as this could lead to potential damage.